About Us

Our mission is to let customers taste what things are supposed to taste like; no funny things added, no mass production. Using real and fine selected ingredients; insisting on making our products daily in small batches and from scratch. All we serve is totally wholesome goodies.

Enjoy our range of comforting treats and desserts in a relaxed, easy-going atmosphere or take out. For those of you who are always on the go, simply click-and-collect!

Start indulging smiley

 

Please note that our kitchen is NOT a nut-free and gluten-free environment.Unless specify, our products contain dairy, eggs, gluten, soy and nuts.

Sweet Note reward program:

How it works:

Every $5 purchase = 1 Loyalty Stamp

9 Loyalty Stamps = Instant $2 saving towards any in-store goodies! (no minimum purchase required)

(Please refer to our FAQ section for terms and conditions)

** Learn how can you save even more on the VIP membership tab

Sweet Note VIP membership:

Privileges:

1. 10% off your purchase on our in-store merchandise

2. Exclusive promotions

3. 5% off on sit-in desserts

4. 5% off on advance orders

5. Special offers for your birthday

(Please refer to our FAQ section for program details)

Gift Cards:

With no expiration date, Sweet Note Gift cards make the perfect gift for holidays or any special occasion. They are available in denomination of $10.

(Please refer to our FAQ section for terms and conditions)

Bulk Orders and custom made items:

Bulk orders for our existing product selection can be placed in person or via email. For custom made items such as decorative cupcakes, cookies etc., feel free to contact us for more details.

(Please refer to our FAQ section for the terms and conditions).

Reservation

Reservations are taken by phone or email during business hours. It may take up to 24 hours to confirm if made via email. Reservations will be held for 15 minutes. Please call us in advance for any changes and we will do our best to accommodate you.

Shop Policies:

- Form of payment: Cash, debit, credit cards (Visa and Mastercard), gift certificates.

- Reservations will be held for 15 minutes after booking time.

- Upon arrival of your order, sitting limit is 2 hours. This policy implements in particular during weekends and holidays.

- Last order for dine-in dessert order is 30mins before closing. 

- Video recording is not allowed throughout the premises (Sweet Note Desserts Inc.)

- Outside food and beverages are not allowed.

- All sales are non-refundable and non-exchangeable. Once the order has been picked up in good condition, we are no longer held liable.